Welcome to The Master Chimney Sweep & Repair LLC. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
1.1 Personal Information
- Name
- Phone number
- Email address
- Service address
- Any details you share when requesting a quote or booking a service
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages you visit
- Cookies and tracking data
This helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to service requests or inquiries
- Provide chimney sweep, repair, and related services
- Improve our website and customer experience
- Send confirmations, reminders, or follow-up messages
- Maintain internal records for scheduling and service history
- Enhance security and prevent fraud
We do not sell, rent, or trade your personal information with unauthorized third parties.
3. Cookies & Tracking Technologies
Our website may use cookies and similar tools to enhance user experience, analyze traffic, and improve site performance. You may disable cookies through your browser settings, but some website features may not function properly.
4. Sharing of Information
We may share your information only in the following situations:
- With trusted service providers assisting in operations (e.g., scheduling tools, payment processors)
- When required by law, court order, or government request
- To protect the safety, rights, and property of our business or customers
We never share personal information for marketing purposes without your consent.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While no online system is 100% secure, we use industry-standard practices to safeguard your data.
6. Third-Party Links
Our website may include links to external sites, such as Google Maps or social platforms. We are not responsible for the privacy practices or content on these third-party websites.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
To request changes or removal, contact us using the details below.
8. Children’s Privacy
Our services are not directed toward individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or want to make a request regarding your personal information, please contact us at:
The Master Chimney Sweep & Repair LLC
5860 73rd Ave N, Brooklyn Park, MN 55429
Phone: 612-403-1733
